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Page background images and galleries: Scenes from the Woodland Ways circular walk by a WW volunteer


Voulunteer Tree image on front page by Sarah White: Creative Commons image



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Woodland Ways mission:


Education for sustainable development through local action and global awareness.


Discover our educational policy and vision here

Check out our volunteer page, you can

help change the landscape too!





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This month's Tree Quotation

 “The tree which moves some to tears of joy is in the eyes of others only a green thing that stands in the way. Some see nature all ridicule and deformity... and some scarce see nature at all. But to the eyes of the man of imagination, nature is imagination itself.”


William Blake English poet, painter, and printmaker. Largely unrecognised during his life, Blake is now considered a seminal figure in the history of the poetry and visual art of the Romantic Age...

Discover more on Wikipedia here






Complaints at Woodland Ways

The Woodland Ways Complaints Policy


1 Policy


Our policy is to welcome all complaints, to investigate them fully and resolve them wherever possible.


2 The definition of a complaint


A complaint is an expression of dissatisfaction, whether justified or not, about Woodland  Ways’ policy or actions.


A complaint can be received verbally, by phone, by email or in writing. It can be from outside Woodland Ways or from a member or trustee.


Complaints arrangements do not cover:


requests for information or explanation of policy and practice;


matters for which there is a separate procedure, for example, Borough Council determination of our planning applications.


3 Why we have a complaints procedure


Complaints, if handled properly, can lead to better working relationships with our partners and customers. To help achieve this, our complaints procedure lets people know that they can complain; that we will consider their concerns fairly and objectively; and that, where possible, we will resolve them.


Complaints are also a form of market research. They can tell us where we are meeting our objectives, if our objectives are appropriate, whether there are areas where we have no objectives but where it might be appropriate to have some, or where we need to change the way we work more generally.


To read more view or download our complaints document here...

Complaints Policy

@ Woodland Ways


Compiled by our trustees and volunteers to help resolve issues around the woodland experience for our visitors, volunteers and  woodland users.


Download here...(.pdf)

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our documents